Privacy Policy
1. Data Controller
The data controller of personal data collected via upvision.fr is:
| Legal name | UPVIS GROUP LLC |
|---|---|
| Address | 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, United States |
| Registration | State Reg. No. 2026-001910857 · EIN 38-4390065 |
| Privacy contact | contact@upvision.fr (subject: "Privacy Request") |
This Privacy Policy applies to the website upvision.fr and to all services provided by UPVIS GROUP LLC.
2. Personal Data We Collect
We collect the following categories of personal data:
| Category | Examples | Source |
|---|---|---|
| Identity data | First name, last name (optional) | You |
| Contact data | Email address, phone (optional) | You |
| Order data | Service ordered, quantity, target social media URL, order date, order amount | You |
| Payment data | Payment method type, transaction ID (no card details stored) | Payment processor |
| Technical data | IP address, browser type, device, language, referring URL, pages viewed | Automated |
| Cookies | See Cookies | Automated |
| Communication data | Content of emails / WhatsApp messages with our support | You |
We do not collect special categories of personal data (race, religion, health, etc.) as defined by Article 9 GDPR, nor data relating to children under 18.
3. Purposes & Legal Bases of Processing
| Purpose | Legal basis (GDPR Art. 6) | Retention |
|---|---|---|
| Process and deliver your order | Performance of contract (Art. 6(1)(b)) | 10 years (commercial law) |
| Invoicing and tax compliance | Legal obligation (Art. 6(1)(c)) | 10 years |
| Customer support | Performance of contract (Art. 6(1)(b)) | 3 years after last contact |
| Fraud prevention & chargeback management | Legitimate interest (Art. 6(1)(f)) | 5 years |
| Marketing emails (only if opted in) | Consent (Art. 6(1)(a)) | Until withdrawal of consent |
| Compliance with applicable laws | Legal obligation (Art. 6(1)(c)) | As required by law |
4. Recipients of Your Data
We share personal data only with the following categories of recipients, on a strict need-to-know basis:
- Payment service providers, to process card payments securely (transaction data only; no full card details stored at UpVision);
- Hosting provider, for the technical operation of the website;
- Email service provider, for transactional emails and customer communication;
- Public authorities, only where required by valid legal request.
We do not sell, rent, or trade personal data to third parties for their own commercial purposes.
5. International Data Transfers
UPVIS GROUP LLC is established in the United States (Wyoming). When you use our website from the European Union, your personal data is transferred to and processed in the United States. We rely on the following safeguards:
- Standard Contractual Clauses (SCCs) of the European Commission for transfers to processors outside the EU/EEA;
- Adequacy decisions where applicable;
- Technical and organizational security measures aligned with industry standards.
You may obtain a copy of the relevant safeguards by contacting contact@upvision.fr.
6. Your Rights
Under the GDPR (for EU residents) and the CCPA (for California residents), you have the following rights:
- Right of access, obtain a copy of the personal data we hold about you;
- Right to rectification, correct inaccurate or incomplete data;
- Right to erasure ("right to be forgotten"), request deletion under certain conditions;
- Right to restriction of processing under certain conditions;
- Right to data portability, receive your data in a structured, commonly used, machine-readable format;
- Right to object to processing based on legitimate interest or for direct marketing;
- Right to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal);
- Right not to be subject to automated decision-making producing legal effects;
- Right to lodge a complaint with a supervisory authority (in France: the CNIL, www.cnil.fr);
- Right to give post-mortem instructions regarding your data (French Data Protection Act Art. 85).
How to exercise your rights: Send a written request to contact@upvision.fr with subject "Privacy Request", attaching proof of identity. We respond within thirty (30) days.
For California residents (CCPA): You have the additional rights to know the specific personal information collected, to opt out of sale of personal information (we do not sell personal information), and to non-discrimination for exercising your rights.
7. Cookies
The website uses strictly essential cookies and, only with your consent, audience-measurement cookies (Google Analytics 4), as described in our Cookie Policy. A consent banner lets you accept or reject the latter. You may also view or delete cookies at any time via your browser settings.
8. Security
We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include:
- HTTPS encryption (TLS 1.2+) for all data in transit;
- Encryption at rest for sensitive data;
- Access controls and logs;
- Regular security reviews;
- Selection of GDPR-compliant subprocessors.
In the event of a personal data breach likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with GDPR Articles 33 and 34.
9. Children
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with personal data, contact us immediately so we can delete it.
10. Data Protection Contact
For any question or request related to personal data processing:
- Email: contact@upvision.fr (subject: "Privacy Request")
- Postal mail: UPVIS GROUP LLC, Privacy Department, 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, United States
Response time: 30 days for routine requests, up to 90 days for complex requests (with prior notification of extension).
11. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or in applicable law. Updates will be published on this page with a revised "Last updated" date. Material changes will be notified by email to registered users.